01 — AI & automation consulting for SMEs

    Your business adapts every day.Your tools should too.

    We build the business-specific workflow that runs your operation — process by process, connected to the tools you already use. AI agents plug into it where judgment pays off, acting only through that workflow. The AvoDev platform runs it all, and we train your team to run it themselves — the capability stays with you, not with us.

    Where SME owners usually start — pick yours

    Selecting a constraint fills the diagnostic form with this sentence.

    Find the first workflow where AI creates measurable value without disrupting the team.

    Take this into the diagnostic

    02 — What we build

    Two layers. One working system.

    You don't have to automate everything at once. The workflow layer grows process by process — each one a working system on its own. Agents connect to it afterwards, independently and selectively, only where they measurably help.
    Fig. 02 — The whole system, built step by stepStep 1/7 — Today — your team, straight into the tools. No AI.
    YOUR EXISTING TOOLSAGENTS REACH DATA ONLY THROUGH THE WORKFLOW — NEVER THE TOOLS DIRECTLY

    The build starts with the AvoDev platform: the processes are specified there first, and from those specifications the workflow layer is built and connected to your tools — then agents plug in, one at a time, with AvoDev experts on call anytime. Select any part of the drawing to see what it does.

    Layer 01

    Workflow layer

    Business-specific software that connects your existing tools — mailbox, ERP, CRM, chat, website, supplier and buyer systems — and gives every piece of work a dependable path.

    • Connects your tools: mailbox, ERP, CRM, chat, website
    • Rules and routing
    • Statuses, records and exceptions

    Layer 02

    Agentic layer

    AI agents plug into the workflow independently, one at a time. Each one steps in at a specific step of the process — as a colleague would — and hands back through the same governed path.

    • Plugged in per process, as it makes sense
    • Steps in at one step, never runs loose
    • No direct access to your tools — by design

    The AvoDev platform — included with what we build

    One governed place for your team to access agents, manage tool connections, set permissions and review every decision. What the platform handles

    Automation

    The path is known

    Moves repeatable work through defined rules: capture, validate, update, notify and record. It makes the reliable parts of the operation faster.

    Best for · stable steps · recurring handoffs · system updates

    Agentic workflow

    The path needs judgment

    Uses context to interpret requests, investigate options and propose the next action. It plugs into the workflow independently, inside its controls — never as a loose side channel. Every action passes through the workflow's rules and records, so results stay reproducible and auditable.

    Best for · variable inputs · research · exceptions · decisions

    How the layers work together

    The workflow grows first. Agents plug in where they pay off.

    01 · Agent

    Agent prepares

    Reads context and proposes.

    02 · Person

    Team decides

    Checks risk and exceptions.

    03 · Workflow

    System acts

    Executes through the workflow — the only path to your tools.

    Agents never hold direct credentials to your mailbox, ERP or CRM. Every read and write passes through the workflow layer — one governed path, one audit trail. That's what makes agent behavior reproducible and safe for the business.

    03 — The AvoDev platform

    The management system that runs it all.

    Building the workflow and the agents is one thing. Running them day to day is another. The AvoDev platform is the management system on top: handle the workflow, manage changes, manage deployments — and train your team on it, on your real workflows, until they run it without us. How the training works

    P·01

    Run the workflow

    Follow every process run in one place: statuses, exceptions, bottlenecks and throughput, process by process. Your team sees what is moving and what is stuck — in real time.

    P·02

    Manage changes

    Every rule, route and prompt is versioned. Test a change against real history before it goes live, compare versions, and approve it with the same human gates the workflow uses.

    P·03

    Manage deployments

    Roll out process by process, on your schedule — to one team, one site or the whole operation. And roll back in one click: nothing ships half-finished.

    P·04

    Govern access

    Permissions per role, agent access scoped through the workflow layer, human approvals where judgment matters — and a complete audit trail of every action taken.

    You don't rent a black box. Everything we build runs on your platform — your workflow, your agents, your changes, your deployments. When phase 04 arrives, the keys we hand over are to all of it.

    04 — Training

    Your team, managing its own operation.

    Building the system is half the offer. AvoDev trains your team to start managing their own processes and operations using AI-first thinking — reading work as workflows, deciding what should be a rule, an agent or a human judgment, and running it all themselves. No generic AI course: the curriculum is your own operation.

    T·01

    See work as workflows

    Every process gets read the same way: inputs, steps, decisions, exceptions, records. Your team learns to map their own operation as a set of workflows — the foundation for every AI decision that follows.

    T·02

    Decide AI-first

    For every task, one question: should this be a rule, a record, an agent, or a human judgment? That's how your team decides what gets automated, what gets an agent, and what stays with a person.

    T·03

    Run it themselves

    Your team operates the platform day to day — adjusting rules, reviewing agent decisions, approving changes and managing deployments — with us on standby, not in the loop.

    T·04

    Keep the capability

    Playbooks, documentation and internal champions. When the keys are handed over, your team isn't just using the system — they're extending it, process by process, on their own.

    Training isn't a phase we pass through — it runs alongside the build from day one, on your real workflows. By phase 04, your team is already managing the system; we're just not needed anymore.

    05 — The partnership

    Four phases. Your team holds the keys at the end.

    1. Phase 01

      AvoDev leads

      Diagnostic

      We map the constraint, its true cost and the strongest place to begin.

    2. Phase 02

      AvoDev leads

      Capability training

      Your team learns to identify, shape and govern useful AI workflows.

    3. Phase 03

      You lead · we support

      Co-implementation

      Your team grows the workflow process by process, plugging agents in where they earn their place — AvoDev on call.

    4. Phase 04

      You lead · support on request

      Internal ownership

      You take the keys to both layers — and to the platform that runs them, with documentation, permissions and confidence.

    With AvoDev — we meet, we train, we build

    Phases 01–02: agency mode, side by side with your team.

    Your operation — self-service

    Phases 03–04: your team runs it; AvoDev support where requested.

    06 — First conversation

    45 minutes with AvoDev.

    No generic sales pitch. We'll unpack one constraint, identify practical options and tell you honestly where to start.

    Average reply: one business day